Privacy Policy

Definitions

For the purposes of this Privacy Policy:

Service refers to the Website and related digital services made available through it, including any embedded third-party ordering or e-commerce tools.

Service Provider means any natural or legal person who processes data on behalf of the Company. This includes third-party companies or individuals employed by the Company to facilitate the Service, host the Website, process orders, provide ecommerce functionality, send communications, perform related services, or assist Us in analyzing how the Service is used.


Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address

  • First name and last name

  • Phone number

  • Address, State, Province, ZIP or Postal code, City

  • Order-related information

  • Any information You submit through forms, newsletter signups, contact requests, age-gate interactions, account registration through third-party platforms, or similar features on the Website


Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on Our Service and store certain information. Tracking technologies used may include beacons, tags, pixels, and scripts to collect and track information and to improve and analyze Our Service, measure campaign performance, support remarketing, and improve the user experience.

These technologies may be deployed by Us or by third-party service providers integrated with the Website, including e-commerce, analytics, advertising, communications, and embedded ordering platforms.


Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain Our Service, including to monitor usage of the Service

  • To facilitate access to third-party ordering, e-commerce, and account-based features made available through the Website

  • To respond to inquiries and manage Your requests

  • To process or support transactions, purchases, reservations, or order-related communications

  • To contact You by email, phone, SMS, or other equivalent forms of electronic communication regarding updates, transactional notices, account-related notices, security alerts, customer service matters, promotions, and information You request

  • To provide You with news, special offers, and marketing communications about products, services, promotions, events, and brand updates, unless You have opted out of receiving such communications

  • To help confirm eligibility for age-restricted content or services, where applicable and permitted by law

  • For analytics and improvement, including evaluating usage trends, site performance, campaign effectiveness, and user experience

  • For business transfers, including evaluating or conducting a merger, sale, restructuring, dissolution, or similar transaction

  • To comply with legal obligations and protect Our legal rights


SMS Communications

If You provide Your mobile phone number, You may receive SMS or MMS messages from Us, including transactional messages, service updates, promotional offers, and marketing communications, subject to applicable law and Your consent where required.

Message frequency may vary. Message and data rates may apply depending on Your mobile carrier and plan.

You may opt out of marketing text messages at any time by following the unsubscribe instructions provided in the message, such as replying STOP, where applicable, or by contacting Us at Privacy@theflavorfactory.shop. Opting out of marketing messages will not prevent You from receiving transactional or service-related communications where permitted by law.


Sharing Your Personal Data

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to host the Website, facilitate embedded ordering or ecommerce functionality, process forms, send communications, analyze traffic, support advertising or remarketing efforts, and support business operations

  • With third-party ordering or ecommerce partners: If You place an order, create an account, or interact with embedded sales functionality made available through the Website, certain information may be collected or processed by the third-party platform operating those features in accordance with its own terms and privacy practices

  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business

  • With Affiliates: We may share Your information with Our affiliates, in which case We will require those affiliates to honor this Privacy Policy

  • With business partners: We may share Your information with business partners to offer You certain products, services, or promotions

  • With Your consent: We may disclose Your personal information for any other purpose with Your consent

  • As required by law: We may disclose information when required to do so by law or in response to valid requests by public authorities


Third-Party Platforms

Our Website may contain embedded services, links, or integrations operated by third parties, including third-party ordering, e-commerce, payment, delivery, analytics, advertising, or communication providers. If You choose to use those features, Your information may be collected, processed, or governed in part by the third party’s own privacy policy and terms.

We encourage You to review the privacy policies of any third-party platform You use through or in connection with Our Website.


error: Content is protected !!