Last updated: March 3, 2026
Draft for Internal Review Only
Welcome to The Flavor Factory website. These Terms and Conditions govern your access to and use of the website located at www.theflavorfactory.shop and any related pages, features, content, communications, and embedded third-party tools made available through it.
By using this website, you agree to these Terms and Conditions. If you do not agree, do not use the website.
This website is operated by Leaffield LLC, doing business as The Flavor Factory, located at:
7101 Packard Rd
Niagara Falls, NY 14304
In these Terms and Conditions, “Company,” “we,” “us,” and “our” refer to Leaffield LLC d/b/a The Flavor Factory.
This website is intended only for users who are 21 years of age or older where the website relates to age-restricted products, services, or content.
By using this website, you represent that:
you are at least 21 years old where required by law;
you are legally permitted to access and use this website in your jurisdiction; and
any information you submit is true and accurate.
We may restrict or deny access to any user at our discretion if we believe age, identity, or legal eligibility requirements are not met.
You may use the website only for lawful purposes and in accordance with these Terms.
You agree not to:
use the website in violation of any applicable law or regulation;
use the website to submit false, misleading, or fraudulent information;
impersonate another person or entity;
interfere with or disrupt the website or its connected systems;
attempt to gain unauthorized access to any portion of the website;
upload or transmit malware, malicious code, or harmful material;
scrape, copy, extract, or harvest website content or data through automated means without our written permission.
We may suspend, limit, or terminate access to the website at any time if we believe a user has violated these Terms or applicable law.
This website may contain information, branding, promotions, and embedded tools relating to cannabis or other age-restricted products.
Nothing on this website is intended to encourage any person to violate local, state, or federal law. You are responsible for understanding and complying with the laws that apply to you.
Accessing the website does not guarantee that any product or service is legal for you to view, reserve, purchase, possess, or use in your location.
Certain functions on the website may be provided through third-party platforms, including an embedded ordering or ecommerce platform such as Dutchie.
If you choose to use those features, you understand and agree that:
account creation, sign-in, order placement, payment processing, age or identity checks, and related functions may be handled by the third-party platform and not directly by us;
your use of those tools may also be subject to the third party’s own terms, privacy policy, and operating rules;
we do not control and are not responsible for third-party platform uptime, security, pricing displays, order errors, or platform changes;
menu items, pricing, promotions, inventory, and ordering availability may change at any time without notice.
We encourage users to review the terms and privacy practices of any third-party service used through the website.
We try to keep website information accurate, including descriptions, prices, product availability, promotions, store details, and hours. Even so, the website may contain errors, delays, omissions, or outdated information.
We do not guarantee that:
any product listing is complete, accurate, or current;
any item shown will be in stock;
any pricing or promotion displayed will remain available;
any order request will be accepted or fulfilled.
We reserve the right to correct errors and to update or remove content at any time, including after a request, reservation, or cart submission has been made.
Submitting a cart, order request, reservation, or inquiry through a third-party ordering tool does not guarantee acceptance, fulfillment, pricing, product availability, or eligibility.
We reserve the right to reject, cancel, or limit requests or transactions for legal, operational, verification, compliance, security, inventory, or other business reasons.
From time to time, the website may feature discounts, coupon codes, promotions, events, or limited-time offers.
Unless otherwise stated:
promotions are subject to change or cancellation without notice;
promotions may not be combined;
promotions may be limited by inventory, location, date, eligibility, or law;
additional promotional terms may apply.
If a specific promotion includes separate terms, those terms will control for that promotion to the extent they conflict with these general Terms.
If you provide your phone number or email address, you may receive transactional, informational, and, where permitted and consented to, marketing communications from us.
These may include:
order-related communications;
store updates;
event notifications;
promotional messages;
email marketing;
SMS or MMS marketing.
By opting in to receive promotional text messages, you understand that:
message frequency may vary;
message and data rates may apply;
consent is not a condition of purchase;
you may opt out by following the instructions in the message, including replying STOP where applicable.
You may also contact us at Privacy@theflavorfactory.shop regarding communication preferences.
Even if you opt out of promotional communications, we may still send service-related or transactional messages where allowed by law.
All content on this website, including text, branding, logos, graphics, layouts, design elements, images, videos, downloads, and other materials, is owned by or licensed to the Company unless otherwise stated.
You may view and use the website for personal, non-commercial purposes only.
You may not, without our prior written permission:
copy, reproduce, republish, distribute, or exploit website content;
create derivative works from website materials;
use our branding, logos, or graphics in a misleading or unauthorized way;
use website content for commercial resale, aggregation, or competitive purposes.
If you send us reviews, comments, feedback, inquiries, suggestions, photos, messages, or other content, you represent that:
you have the right to submit it;
it does not violate any law or third-party right;
it is not knowingly false, defamatory, infringing, or unlawful.
By submitting content to us, you grant us a non-exclusive, royalty-free, worldwide right to use, review, store, reproduce, display, and process that content for customer service, operational, internal, legal, and marketing purposes, subject to applicable law and our Privacy Policy.
We are not required to publish or keep any user submission and may remove or ignore submissions at our discretion.
This website may contain links to third-party websites, platforms, or services.
We do not control those third-party sites and are not responsible for their:
content;
availability;
business practices;
privacy practices;
terms or policies.
Your use of third-party websites is at your own risk.
This website and all content and services made available through it are provided on an “as is” and “as available” basis.
To the fullest extent permitted by law, we disclaim all warranties of any kind, whether express, implied, or statutory, including any warranties of:
merchantability;
fitness for a particular purpose;
non-infringement;
accuracy;
reliability;
availability; and
uninterrupted or error-free operation.
We do not guarantee that the website will always be available, secure, current, or free from errors, harmful code, or interruptions.
To the fullest extent permitted by law, Leaffield LLC d/b/a The Flavor Factory, and its owners, affiliates, service providers, licensors, contractors, and representatives, will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to:
your use of or inability to use the website;
third-party platforms or services;
ordering errors, delays, or failures;
inaccurate content;
outages or technical failures;
loss of data, revenue, goodwill, or business opportunity.
To the extent liability cannot be excluded, our total liability to you for any claim arising from or related to the website will not exceed the greater of:
the amount you paid directly to us through the website in the 30 days before the claim arose; or
$100.
Some jurisdictions do not allow certain limitations, so portions of this section may not apply to some users.
You agree to defend, indemnify, and hold harmless the Company and its affiliates, owners, employees, contractors, service providers, and agents from and against any claims, liabilities, damages, judgments, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:
your violation of these Terms;
your misuse of the website;
your violation of any law or third-party right;
any content or information you submit.
We may suspend or terminate your access to the website at any time, with or without notice, for any reason, including if we believe you violated these Terms, applicable law, or the integrity of the website.
Any provisions that by their nature should survive termination will survive, including ownership, disclaimers, limitations of liability, indemnification, and dispute-related provisions.
These Terms and your use of the website are governed by the laws of the State of New York, without regard to conflict of law principles.
If you have a dispute or concern relating to the website, you agree to first contact us and attempt to resolve the issue informally.
If informal resolution is unsuccessful, any dispute arising out of or relating to these Terms or the website shall be resolved in the state or federal courts located in New York, and you consent to that venue and jurisdiction, unless applicable law requires otherwise.
If any provision of these Terms is found unenforceable or invalid, that provision will be enforced to the maximum extent permitted and the remaining provisions will remain in full force and effect.
Our failure to enforce any provision of these Terms will not be considered a waiver of that provision or of any later breach.
We may update or revise these Terms at any time. When we do, we will update the “Last updated” date at the top of this page.
Your continued use of the website after changes become effective means you accept the revised Terms.
If you have questions about these Terms and Conditions, you may contact us at:
The Flavor Factory
Leaffield LLC d/b/a The Flavor Factory
7101 Packard Rd
Niagara Falls, NY 14304
Email: Privacy@theflavorfactory.shop
Phone: (716) 263-3222